Refund and Returns Policy

DISCLAIMER

• All products sold on this website are licensed pest control solutions.
• Products must be used strictly according to the instructions provided.
• We are not responsible for any misuse, incorrect application, or damage caused by improper use of our products.
• Always wear the recommended protective gear (gloves, masks, etc.) when mixing or applying products.
• Keep products out of reach of children and pets.
• For serious infestations or if you are unsure about using the products safely, please consult a professional pest control service.
• Please read the instructions inside the product box provided by the licensed owner / company

RETURN POLICY

We want you to feel confident shopping with us. If you’re not completely satisfied with your purchase, you may return unopened and unused products within 7 days of delivery for a refund or exchange.

Please note:

• Products must be returned in their original packaging and condition.
• For health and safety reasons, opened or partially used products cannot be returned.
• Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
• Refunds will be processed once the returned product has been received and inspected.

If you need to arrange a return or have any questions, please contact our support team—we’re here to help. collen@store.clearcoll.co.za